Supervisory IT Specialist, ZP-2210-5 (MAP)
As a Supervisory IT Specialist, you will perform the following duties:
Provide oversight of the office's financial and project activities to ensure the effectiveness and efficiency of overall plans, policies and procedures and recommend systemic adjustment to strategies, plans and improvement initiatives. Assess and decompose internal and external user requirements and user stories to influence development and evolution of common services and mission systems. This includes data usability, accessibility, discovery, analytical techniques, evaluation, and reporting methodology. Manage the planning, acquisition, development, integration, transition to operations, and sustainment of common ground services; including leading migration of on-premise capabilities to a public cloud solution and associated infrastructure. Coordinate risk assessment, scheduling, performance, and reporting, root-cause analysis and corrective action tracking. Review external audit results and investigative reports to advise management of the impact on operations and performance. Monitor implementation of recommended changes, corrective actions plan and milestones. Apply knowledge of IT Security policy, procedures, and controls and associated implementation in IT systems. Apply IT Security certification and accreditation. Serve as Supervisor planning and distributing work to be accomplished by subordinates; set and adjust short and long-term priorities and prepare schedules for the completion of work. Participate in facets of the personnel process:
recommend appointment, promotion, or reassignment. Hear and resolve complaints from employees, referring group grievances to a higher level. Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at:
https:
//www.opm.gov/policyEDUCATION:
There is no positive education requirement for this position. To qualify for the 2210 series:
IT COMPETENCIES:
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. -AND- SPECIALIZED
Experience:
Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify at the ZP-5 or GS-15 level:
SPECIALIZED
Experience:
In addition to meeting the IT Competencies above, applicants must also possess one full year (52 weeks) of specialized experience equivalent to the ZP-4 or GS-14 in the Federal service. Specialized experience MUST include all of the following:
Provide high-level leadership concerning methods used and performance standards applied in the application and support of information technology programs, and recommend systematic adjustments; Developing and maintaining near real-time processing systems supporting multiple users; Perform in-depth statistical and comparative analysis of workload, resources and process indicators and collaborate on plans, policies and programs, as needed, to recommend migration, or development of enterprise systems supporting multiple functions and mission areas; and Managing and providing leadership to subordinate civil servant and contract staff such as distributing work to be accomplished by subordinates and prepare schedules for the completion of work.
Estimated Salary: $20 to $28 per hour based on qualifications.
Provide oversight of the office's financial and project activities to ensure the effectiveness and efficiency of overall plans, policies and procedures and recommend systemic adjustment to strategies, plans and improvement initiatives. Assess and decompose internal and external user requirements and user stories to influence development and evolution of common services and mission systems. This includes data usability, accessibility, discovery, analytical techniques, evaluation, and reporting methodology. Manage the planning, acquisition, development, integration, transition to operations, and sustainment of common ground services; including leading migration of on-premise capabilities to a public cloud solution and associated infrastructure. Coordinate risk assessment, scheduling, performance, and reporting, root-cause analysis and corrective action tracking. Review external audit results and investigative reports to advise management of the impact on operations and performance. Monitor implementation of recommended changes, corrective actions plan and milestones. Apply knowledge of IT Security policy, procedures, and controls and associated implementation in IT systems. Apply IT Security certification and accreditation. Serve as Supervisor planning and distributing work to be accomplished by subordinates; set and adjust short and long-term priorities and prepare schedules for the completion of work. Participate in facets of the personnel process:
recommend appointment, promotion, or reassignment. Hear and resolve complaints from employees, referring group grievances to a higher level. Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at:
https:
//www.opm.gov/policyEDUCATION:
There is no positive education requirement for this position. To qualify for the 2210 series:
IT COMPETENCIES:
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. -AND- SPECIALIZED
Experience:
Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify at the ZP-5 or GS-15 level:
SPECIALIZED
Experience:
In addition to meeting the IT Competencies above, applicants must also possess one full year (52 weeks) of specialized experience equivalent to the ZP-4 or GS-14 in the Federal service. Specialized experience MUST include all of the following:
Provide high-level leadership concerning methods used and performance standards applied in the application and support of information technology programs, and recommend systematic adjustments; Developing and maintaining near real-time processing systems supporting multiple users; Perform in-depth statistical and comparative analysis of workload, resources and process indicators and collaborate on plans, policies and programs, as needed, to recommend migration, or development of enterprise systems supporting multiple functions and mission areas; and Managing and providing leadership to subordinate civil servant and contract staff such as distributing work to be accomplished by subordinates and prepare schedules for the completion of work.
- Department:
2210 Information Technology Management - Salary Range:
$142,701 to $170,800 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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